The letters spell out what it is. National — it runs across every state and territory. Disability — it supports people with permanent and significant disability, whether physical, intellectual, cognitive, sensory or psychosocial. Insurance — it exists so that if you, your child or someone you love is born with or acquires a significant disability, the support is there. Scheme — it is not welfare; it funds the goods and services that help skills and independence grow over time.
Am I eligible?
Eligibility is decided by the National Disability Insurance Agency, not by Morhaven. You are likely to be eligible if you can answer yes to these:
- Are you aged between 7 and 65? (For children under 7, the Early Childhood approach supports children aged 0–6 with developmental delay or disability, and their families.)
- Do you live in Australia and hold Australian residency?
- Do you usually need support from a person because of a permanent and significant disability?
If that sounds like you, the next step is an Access Request. The NDIA makes the decision; we are happy to talk you through what happens once a plan is in place.
Official NDIS information
The NDIA publishes participant booklets that explain the scheme, planning, and using your plan. We link to them at the source rather than hosting our own copies, so you always get the current edition:
- ndis.gov.au — the official scheme website
- Access Request line — 1800 800 110
How Morhaven fits in
Once you have a plan, we provide support workers, social and living skills programs, weekend and Friday night socials, and supported holiday stays. Support is usually funded through Core Supports, though it depends on your plan and goals — we would rather explain it properly than have you guess. Your plan can be NDIA managed, plan managed or self managed; tell us which and we will confirm how we can work with you.
Common questions
What services does Morhaven provide?
Four things: Support Workers for one-to-one support at home and in the community; Social & Living Skills Programs covering cooking, budgeting, travel training and more; Weekend & Friday Night Socials; and Respite, Supported Holiday Stays & STA.
What age groups do you support?
Children, teenagers and adults. Our Weekend & Friday Night Socials are designed for young adults aged 16–35; support workers, living skills programs and respite are available across age groups.
What areas do you cover?
Our centre is at Suite 508/88-90 George Street, Hornsby, and we support people across Sydney’s north — including Wahroonga, Asquith, Berowra and Pennant Hills. Supported holidays and short-term accommodation also run further afield, including Amaroo Homestead at Pindimar.
Nearby but not on that list? Give us a call — we’ll tell you honestly whether we can help.
Do you accept NDIA-managed, plan-managed and self-managed participants?
There are three ways an NDIS plan can be managed — by the NDIA, by a plan manager, or by you or your nominee — and many people use a combination.
Tell us how your plan is managed when you get in touch and we’ll confirm straight away how we can work with you. If you’d like help choosing a plan manager, we can point you in the right direction.
Do you currently have availability?
Currently accepting enquiries for selected services. Contact our team to check availability.
Availability moves week to week and differs by service, so the quickest answer is a direct one: call 1800 168 468, or send a quick referral and we’ll come back to you on capacity.
Can I meet a support worker before services begin?
We match members with staff who share their interests and values, not simply whoever is available — so getting the right person matters to us as much as it does to you. Ask us about meeting them first when we talk through your supports.
If a match isn’t working once supports have started, tell us and we’ll change it.
How does a support coordinator make a referral?
Use the referral forms. The quick referral takes about two minutes and is enough to check availability; the detailed referral captures the full picture when you’re ready to proceed. You can also call 1800 168 468 and we’ll take the referral over the phone.
Am I eligible for the NDIS?
Eligibility is decided by the NDIA, not by Morhaven or any other provider. Broadly, it applies to people aged 7 to 65 who live in Australia, are an Australian resident, and usually need support from another person — or use special equipment — because of a permanent and significant disability. Children aged 0–6 are supported through Early Childhood Early Intervention instead.
To start, make an Access Request with the NDIS on 1800 800 110 or read the official criteria at ndis.gov.au. Happy to talk it through with you first — just ask.
Ready to talk to us?
Two ways in — pick whichever fits you.
For families & participants
Not sure where to start?
Start with a short enquiry. We’ll only ask for the information needed to understand how we may be able to help.
- No obligation
- No mailing list
- A real person will contact you
Or call 1800 168 468 · hello@morhaven.com.au
For support coordinators & referrers
Making a referral?
Use the quick referral form to check availability, or the detailed form when you have the plan information ready.
- Quick referral takes about 2 minutes
- Detailed referral takes about 10
- We confirm receipt and come back on capacity
Prefer the phone? Call 1800 168 468 and we’ll take it verbally.